Contact Us
Got a question about our reviews, a suggestion for a casino we should look at, or a concern you'd like to raise? This page explains the best ways to reach the team at Bitcoin Casinos Australia, and what kinds of enquiries we can genuinely help with.
How to Reach Us
The easiest way to get in touch is by email. We aim to respond to all messages within two business days. Whether you've spotted an error in one of our reviews, want to flag a responsible gambling concern, or simply have a question about how bitcoin casinos work for Australian players, we're glad to hear from you.
Send your message to: [email protected]
What We Can Help With
- Review accuracy: If you believe information on our site is outdated or incorrect — a licence detail, a bonus term, a payment method — please let us know so we can verify and update it promptly.
- Editorial enquiries: Journalists, researchers or content partners are welcome to reach out about our research methodology or our coverage of bitcoin gambling in Australia.
- Partnership and affiliate enquiries: Operators or networks that would like to discuss inclusion on our site may contact us by email. Commercial arrangements do not influence our rankings or editorial assessments.
- General questions: If something on the site is unclear — how wagering requirements work, what a KYC check involves, or how crypto withdrawals are processed — drop us a line and we'll do our best to explain.
- Responsible gambling: If you or someone you know needs support, please visit our responsible gambling resources page for information about Australian support services. For urgent help, contact Gambling Help Online on 1800 858 858, available 24 hours a day.
What We Cannot Help With
We are an independent comparison and information site. We do not operate any casino or gambling service, and we do not hold player accounts, process payments or have access to your data at any third-party casino. If you have a dispute with a casino operator — about a withdrawal, a bonus, or an account suspension — you will need to contact that operator directly through their support channels.
We are also unable to provide personalised financial or legal advice. Our content is informational only and is intended to help Australian adults make more informed choices, not to substitute professional guidance.
About This Site
Bitcoin Casinos Australia is an independent comparison website covering bitcoin and crypto casinos available to players in Australia. Our reviews are based on desk research and verified information; we do not make deposits, play games or test withdrawals on behalf of readers. Where we earn commission through affiliate relationships, that arrangement has no bearing on how a casino is ranked or assessed — you can read more on our about us page.
We publish our terms and conditions openly, and we encourage readers to review them before relying on any information published here.
Response Times
We review messages during business hours, Monday to Friday, Australian Eastern Time. We aim to respond within two business days. During periods of high volume — such as following a major industry update — it may take a little longer, but we do read every message we receive.
A Note on Player Eligibility
All information on this site is intended for Australian adults aged 18 and over. If you are under 18, please do not use this site or attempt to access any gambling service. If you have a concern about underage access, please contact us and we will treat it as a priority.